Terms & Conditions

Grab Medical Innovations Ltd.

Effective Date: March 24, 2026

These Terms & Conditions (“Terms”) govern your use of www.grabmedin.co.uk (“Website”) and any services, products, content, or platforms provided by Grab Medical Innovations Ltd. (“we”, “us”, “our”). By accessing or using our Website, you agree to be bound by these Terms.

1. About Us

Grab Medical Innovations Ltd. is a UK-registered company providing medical education, digital health services, healthcare products, and innovation services.

2. Use of the Website

You agree to use the Website lawfully and not to:

• Misuse the Website
• Attempt to gain unauthorised access
• Upload harmful or malicious content
• Copy or distribute content without permission

We may suspend or terminate access if misuse occurs.

3. Products & Services

We offer:

• Medical education and training content
• Digital platforms and consultations
• Healthcare and wellness products
• Surgical models and learning tools

All product descriptions are for informational purposes only and may be updated without notice.

4. Medical Disclaimer

Content on this Website is for educational and informational purposes only and does not replace professional medical advice.

• Always consult a qualified healthcare professional before using any medical products or treatments.
• Online consultations do not replace face-to-face clinical assessment where clinically necessary.
• We do not provide emergency medical services.

5. Orders & Payments

• Orders placed through the Website, WhatsApp, or email are subject to acceptance and availability.
• Prices may change without notice.
• Payments must be made in full before dispatch unless agreed otherwise.
• We use secure third-party payment providers. We do not store your card details.

6. Delivery

• Delivery times are estimates only and may vary.
• We are not responsible for delays caused by couriers, customs, strikes, or events beyond our control.
• Risk passes to you upon delivery.

7. Returns & Refunds

• Opened or used items cannot be returned unless faulty.
• Faulty or damaged goods must be reported within 48 hours of delivery.
• Digital content and online courses are non-refundable once accessed.

8. Intellectual Property

All content, logos, branding, text, videos, images, and materials on this Website belong to Grab Medical Innovations Ltd. or its licensors.

You may not copy, reproduce, or distribute content without written permission.

9. User Content

• You grant us permission to use submitted content for marketing and service improvement.
• You confirm the content is lawful and not misleading or harmful.

10. Limitation of Liability

• We are not liable for indirect or consequential losses.
• We are not responsible for outcomes resulting from reliance on educational content.
• We do not guarantee uninterrupted or error-free access to the Website.

11. Third-Party Services

We may link to or integrate with third-party platforms such as Stripe, PayPal, and Google. We are not responsible for their services or policies.

12. Termination

We may suspend or terminate your access to the Website if you breach these Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales, and courts in England and Wales have exclusive jurisdiction.

14. Changes to These Terms

We may update these Terms at any time. Continued use of the Website means you accept the updated Terms.