Privacy Policy

Grab Medical Innovations Ltd.

Effective Date: March 24, 2026

Grab Medical Innovations Ltd. (“we”, “our”, “us”) operates the website www.grabmedin.co.uk and related services including medical education, digital platforms, healthcare services, and product sales. We are committed to protecting your privacy and handling your personal data responsibly in accordance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

a) Information you provide

Name
Email address
Phone/WhatsApp number
Delivery address
Professional details (e.g. doctor, trainee, student)
Payment information (processed securely via third-party payment providers)
Messages sent via contact forms, email, or WhatsApp

b) Automatically collected data

IP address
Browser type and device information
Pages visited on our website
Cookies and usage data

2. How We Use Your Information

We use your information to:

Provide and manage our services
Process orders and deliveries
Respond to enquiries
Provide educational content and updates
Improve website functionality and user experience
Comply with legal obligations
Send service-related communications

We do not sell your personal data.

3. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent
Contractual necessity
Legal obligation
Legitimate interests (e.g. improving services, fraud prevention)

4. Sharing Your Data

We may share your data with:

Delivery partners
Payment processors
IT service providers
Legal or regulatory authorities (if required by law)

All third parties are required to protect your data and use it only for specified purposes.

5. International Data Transfers

Some services may involve data processing outside the UK/EU (e.g. cloud hosting). Where this occurs, appropriate safeguards are in place to protect your data in line with UK GDPR requirements.

6. Data Retention

We retain personal data only for as long as necessary for the purposes stated, or as required by law.

7. Your Rights

You have the right to:

Access your data
Correct inaccurate data
Request deletion of your data
Object to processing
Withdraw consent
Request data portability

You can exercise these rights by contacting us.

8. Cookies

We use cookies to improve your browsing experience. You may control cookies through your browser settings.

9. Data Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.